In this video, Charlotte Patrick presents a potential roadmap for digital service providers to adopt as they leverage
analytics, AI and automation to support their business.
She presents a phased approached to help you understand the skills and capabilities needed to support a range of
new analytics, AI and automation (A3) activities for telcos over the next 10 years.

Download the Building Analytics, AI and Automation Capabilities One Pager here.

About Charlotte Patrick:
Charlotte is an independent industry analyst covering the use of Analytics, Artificial Intelligence and Automation by
telcos. Her areas of focus are the uptake and efficacy of these technologies and the resulting financial benefit.
Connect with Charlotte here: